Getting to Vienna

Vienna International Airport

Flight information 24 hours a day: Tel. +43 1 7007-222 33
Medical Center: Tel. +43 1 7007-222 45
www.viennaairport.com

Airport information, including floor maps showing wheelchair-accessible restrooms and the "Pick-up" points for people with disabilities or restricted mobility, the blind/visually impaired and deaf/hard of hearing are also available at: www.viennaairport.com/handicap

Passengers must inform their travel agent or airline of a need for assistance at least 48 hours before the published flight departure time.

The new terminal check-in 3 will be adapted further in the next few months to improve accessibility for people with disabilities. The intention is to install further elevators as well as improve the guidance systems and signage.

Getting to the Airport

By taxi: Clearly marked parking spaces (free of charge) for disembarking and unloading
Access to departure lounge: no steps
Please register at the "Pick-up" point at check-in 2, check-in 3 or at the check-in desk of your airline.

By car: Wheelchair-accessible parking spaces in Parking Garage 3, 4 and at Parking Lot C. Please register at the "Pick-up" point in Parking Garage 3 or at the check-in desk of your airline. The departure lounge may be accessed by elevator from the Parking Garage 3 - you are directly at check-in 1. There is a 50% parking discount available when an ID card for persons with disabilities is presented at cashier's office in Parking Garage 4, open 24 hours/day (Information: Tel. +43 1 7007-22 886).

By special minibuses: Transport by special minibuses is available for wheelchair users and their escorts. The following providers offer transport to the Vienna Airport:

Airport Driver, Tel. +43 1 22 8 22, www.airportdriver.at
ATS Airport Transfer Service, Tel. +43 1 7007-35 910, www.ats-vie.com
Airport Jet-Set Service, Tel. +43 1 7007-33140, www.airportservices-vie.com
C & K Airportservice, Tel. +43 1 44 4 44, www.ck-airportservice.at
EasyMotion Limousines, Tel. +43 1 795 1010, www.easymotion.at/limousines/
RCV Limousines, Tel. +43 1 7007-33340, www.rcv.at
Taxi Mann Mödling, Tel. +43 2236 30300, www.taximann-moedling.at

By CAT (City Airport Train), (Vienna Card discount)

The CAT operates between the railway station "Bahnhof Wien Mitte" in the city center and the Vienna International Airport "Wien Schwechat". The CAT platforms at Wien-Mitte and at the airport are accessible via an elevator. There are no steps into the train and two wheelchair-spaces in every railway car. Use of the CAT is free for wheelchair users. www.cityairporttrain.com

By S-Bahn: The entire services of the Austrian Federal Railroads: see Vienna by Train

Arrival and Departure: Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane
Further information: www.viennaairport.com

Vienna by Train

Extremely busy train stations in Vienna, such as Westbahnhof, Wien Floridsdorf and Wien Meidling are wheelchair-accessible for travelers with restricted mobility.

Südbahnhof (Ostbahnhof)
The former Südbahnhof (Ostbahnhof) has been completely shut since December 2009 to be rebuilt as the new Central Station by 2014.

Vienna Central Station (Wien Hauptbahnhof)
The new Central Station will be fully completed in 2014, with the first areas having opened in December 2012. Since then, the local trains of the Ostbahn have been stopping at the Central Station, and the temporary Ostbahnhof has been closed. Platforms nine to twelve can be reached by two new entrances: on Karl-Popper-Straße and on Sonnwendgasse across the south forecourt. Toilets and parking spaces for people with disabilities as well as inductive hearing systems are available. People with restricted mobility, the visually impaired and the blind will in some instances have to take account of detours in order to access the platforms without encountering obstacles.

Tram line D has been extended by one station to the eastern exit of the new Central Station (station "Hauptbahnhof Ost"). Bus lines 13A and 69A also stop right at the Central Station. The former U1 station "Südtiroler Platz" has been renamed "Südtiroler Platz-Hauptbahnhof". The express train station "Wien Südtiroler Platz" is now called "Wien Hauptbahnhof", the station "Wien Südbahnhof (S-Bahn)" is called "Wien Quartier Belvedere". Vienna's express train network and the U1 subway line can now be reached above ground. With the opening of the station in December 2014, the subway and express train networks will be connected directly to the Central Station through the underground passage on Südtiroler Platz.

Vienna-Meidling
As an alternative to the Südbahnhof, recently converted Vienna Meidling station offers unrestricted wheelchair access.

• Elevators at both ends of the platform
• Guidance system for the visually impaired throughout
• Ramps at both ends of the underpass at Kerschensteinergasse (access to the eastbound platform)
• 3 parking spaces for visitors with special needs (at entrance on Eichenstrasse)
• Wheelchair-accessible restroom

Westbahnhof - BahnhofCity Wien West
In November 2011, the Westbahnhof was opened as BahnhofCity Wien West after many years of rebuilding. The main entrance from Europaplatz into the newly designed train station hall and all platforms are wheelchair-accessible. Direct wheelchair access from the subway lines (U3 and U6) into the train station hall is also possible. Within BahnhofCity Wien West, elevators enable barrier-free access to all levels.
Signed car pick-up and drop-off locations for wheelchair users at the entrance on Europaplatz. Guide systems for the blind available throughout the entire train station. Wheelchair-accessible restroom available on levels E1 and E0.
Request assistance on the platform for wheelchair users: Tel. +43 (0)5 1717 menu item 5, email: mobilitaetsservice@pv.oebb.at

Train connections
Since there are various types of railway cars, some train connections are not easily accessible for travelers with special needs.

Further information on travelling by train:

Center for Mobility Services
Tel. +43 (0)5 1717 menu item 5 (local rate)
Daily 7 am - 10 pm
mobilitaetsservice@pv.oebb.at
Fax +43 1 5800 830-05555
www.oebb.at

Vienna Central Station (Wien Hauptbahnhof)

Am Hauptbahnhof
1100   Wien
www.hauptbahnhof-wien.at

Map Accessibility Details

Main entrance

• Main entrance no steps .
  on Karl-Popper-Straße and on Sonnwendgasse across the south forecourt.

Parking spaces Main entrance

disabled parking spaces available.

More information

Restrooms with access for disabled persons available.

Special offers for disabled persons

Inductive hearing systems are available.
Request assistance on the platform for wheelchair users: Tel. +43 (0)5 1717 menu item 5, email: mobilitaetsservice@pv.oebb.at

Contacts

• +43 (0)5-1717

Wien-Meidling Station

Eichenstraße 25
1120   Wien

Map Accessibility

Main entrance

• Main entrance no steps .

Parking spaces Main entrance

3 disabled parking spaces available.
At entrance on Eichenstrasse

Elevator available

More information

Restrooms with access for disabled persons available.

Special offers for disabled persons

Request for assistance on the platform for wheelchair users: tel. +43 (0)5 17 17 menu item 5, e-mail: mobilitaetsservice@pv.oebb.at.
Guidance system for the visually impaired available throughout the station.

Comments

All platforms are wheelchair accessible.
Elevators at both ends of the platform.

Westbahnhof

Europaplatz 2
1150   Wien
www.bahnhofcitywienwest.at

Map Accessibility

Main entrance

• Main entrance no steps .

Elevator available

More information

Restrooms with access for disabled persons available.

Special offers for disabled persons

Request for assistance on the platform for wheelchair users: tel. +43 (0)5 1717 menu item 5, e-mail: mobilitaetsservice@pv.oebb.at. Designated car boarding and alighting points for wheelchair users at the entrance on Europaplatz. Guidance system for the blind available throughout the station.

Comments

The main entrance from Europaplatz into the newly designed train station hall and all platforms are wheelchair-accessible. Direct wheelchair access from the subway lines (U3 and U6) into the train station hall is also possible. Within BahnhofCity Wien West, elevators enable barrier-free access to all levels.
All platforms are wheelchair accessible.

Wien-Mitte Station

Landstraßer Hauptstraße 1c
1030   Wien
www.wienmitte-themall.at

Map Accessibility

Main entrance

• Main entrance no steps .

Parking spaces Main entrance

disabled parking spaces available.

Elevator available

More information

Restrooms with access for disabled persons available.

Special offers for disabled persons

Request for assistance on the platform for wheelchair users: tel. +43 (0) 5 17 17 menu item 5, e-mail: mobilitaetsservice@pv.oebb.at

Comments

Direct wheelchair access to the station hall is possible from the Landstraßer Hauptstrasse. Wheelchair access to the City Airport Train CAT is possible from Marxergasse. Platforms 1/2, 3/4 are center platforms at basement level. Access by lift is only possible with the metro lifts for the U3 and U4 lines!! Travel permit required for the metro!! Platform 23 is the platform for the CAT and can be reached by lift through the CAT terminal.