Getting to Vienna

Vienna International Airport

Flight information 24 hours a day: Tel. +43 1 7007-222 33
Medical Center: Tel. +43 1 7007-222 45
Seeing-eye dogs permitted
Toilets, elevators (buttons within reach), counter heights and ticket machines are adapted for guests with disabilities and special needs.
www.viennaairport.com
www.viennaairport.at
Airport information also available at: www.viennaairport.com/handicap.html

Getting to the Airport

By taxi: Clearly marked parking spaces (free of charge) for disembarking and unloading
Access to departure lounge: no steps
Please register at the "Pick-up" point at Terminal 2 or at the check-in desk of your airline.

By car: Wheelchair-accessible parking spaces in Parking Garage 3, 4 and at Parking Lot C. Please register at the "Pick-up" point in Parking Garage 3 or at the check-in desk of your airline. The departure lounge may be accessed by elevator from the Parking Garage 3 - you are directly at Terminal 1. There is a 50% parking discount available when an ID card for persons with disabilities is presented at cashier's office in Parking Garage 4, open 24 hours/day (Information: Tel. +43 1 7007-22 886).

By special minibusses: Transport by special minibusses is available for wheelchair users and their escorts. The following providers offer transport to the Vienna Aiport:
Airport Driver, Tel. +43 1 7007-36422, www.airportdriver.at
ATS Airport Transfer Service, Tel. +43 1 7007-35 910, www.ats-vie.com, Vienna Card discount
Airport Jet-Set Service, Tel. +43 1 7007-33140, www.airportservices-vie.com
C & K Airportservice, Tel. +43 1 7007-33280, www.ck-airportservice.at
EasyMotion Limousines, Tel. +43 1 795 1010, www.easymotion.at/limousines/
RCV Limousines, Tel. +43 1 7007-33340, www.rcv.at

By CAT (City Airport Train), (Vienna Card discount)
The CAT operates between the railway station "Bahnhof Wien Mitte" in the city center and the Vienna International Airport "Wien Schwechat". The CAT platforms at Wien-Mitte and at the airport are accessible via an elevator. There are no steps into the train and two wheelchair-spaces in every railway car. Use of the CAT is free for wheelchair users. www.cityairporttrain.com

By S-Bahn: The entire services of the Austrian Federal Railroads: see Vienna by Train

Arrival and Departure: Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane
Further information: www.viennaairport.com

Vienna by Train

Many train stations in and around Vienna are equipped or are being reconstructed for travelers with special needs. Both the Südbahnhof and the Westbahnhof are currently major construction sites. The Westbahnhof is being converted to the BahnhofCity Wien West, while the Südbahnhof will become the new main station. People with restricted mobility and the visually impaired will need to take various diversions in order to reach the stations and platforms by wheelchair.

Südbahnhof (Ostbahnhof)
The Südbahnhof and Ostbahnhof have been completely shut since December 2009. Trains of the Südbahn are stopping at the Vienna Meidling station. The Ostbahn now ends at Schweizer-Garten-Strasse, where a temporary Ostbahnhof has been built. This can be accessed by wheelchair users. Wheelchair-accessible restroom. Guide systems for the blind are available throughout the entire train station. Operation of the rapid transit railway (S-Bahn) is not affected by the rennovations.
Between the S-Bahn station at Südbahnhof and the temporary Ostbahnhof, there are guide strips for the visually impaired on the sidewalk in the area of the Südbahnhof. There is currently no solution for the pedestrian crossing without lights and acoustic signal.
The Vienna public transport companies recommend that visually impaired visitors find alternative routes, e.g. alight at Rennweg station (coming from Floridsdorf), then change to streetcar line O and ride as far as the Südbahnhof. Bus line 69A runs from the Gürtel to the Südbahnhof. This will save visitors with restricted mobility and the visually impaired from having to use the footpath.

Vienna-Meidling
As an alternative to the Südbahnhof, recently converted Vienna Meidling station offers unrestricted wheelchair access.

• Elevators at both ends of the platform
• Guidance system for the visually impaired throughout
• Ramps at both ends of the underpass at Kerschensteinergasse (access to the eastbound platform)
• 3 parking spaces for visitors with special needs (side of Eichenstrasse - at the eastern access to the station through the underpass at Kerschensteinergasse)
• Wheelchair-accessible restroom

Westbahnhof
The main entrance from Europaplatz into the newly designed train station hall and all platforms are wheelchair-accessible. Direct wheelchair access from the subway lines (U3 and U6) into the train station hall is also possible.
Signed car pick-up and drop-off locations for wheelchair users at the entrance on Europaplatz. Guide systems for the blind available throughout the entire train station. Wheelchair-accessible restroom available.
Request assistance on the platform for wheelchair users: Tel. +43 (0)5 1717-5, Email: mobilitaetsservice@pv.oebb.at

Other popular stations such as Vienna Floridsdorf, Vienna Praterstern, Vienna Mitte and Vienna Meidling are already wheelchair-accessible.

Train connections
Since there are various types of railway cars, some train connections are not easily accessible for travelers with special needs.

Further information on travelling by train:

Center for Mobility Services
Tel. +43 (0)5 1717 menu item 5 / 5 (local rate)
Daily 7 am - 10 pm
mobilitaetsservice@pv.oebb.at
Fax +43 1 5800 830-05555
www.oebb.at