People in front of a shop on Tuchlauben
© WienTourismus/Peter Rigaud

Tax free Shopping

This is how it works:

Ask the salesperson to fill out a taxfree form for you (name and foreign address must be completed) and to give you the envelope with a list of all refund points. The original invoice must be stapled to the tax-free form.

When leaving the country show your purchases to the customs authorities at the EU’s external borders or at the eValidation service counters at the Vienna International Airport, where your tax-free form will be stamped with a customs stamp or QR code to validate the export. No refund is possible without a (digital) customs stamp. If you are leaving the EU via Vienna International Airport you will be issued with a digital customs stamp.

At the Vienna airport, you will find the refund points in the shopping area and near the customs desks at gates D, F and G. For further refund points in Vienna, see the websites of the taxfree providers:

www.globalblue.com
www.planetpayment.com

After deduction of a handling fee by the tax-free provider, the refund amounts to up to 15% of the purchase price.

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