People in front of a shop on Tuchlauben
© WienTourismus/Peter Rigaud

Tax free Shopping

This is how it works:

Ask the salesperson to fill out a taxfree form for you (name and foreign address must be completed) and to give you the envelope with a list of all refund points. The original invoice must be stapled to the tax-free form.

Present your purchase to the customs officer when you leave the European Union, and have the tax-free form stamped with the customs emigration stamp. No refund is possible without this stamp. You can cash your refund at over 700 refund points worldwide, e.g., at airports, or in your own home country. Alternatively, you can send the tax-free form to your tax-free provider and have the money transferred to you.

At the Vienna airport, you will find the refund points in the shopping area and near the customs desks at gates D, F and G. For further refund points in Vienna, see the websites of the taxfree providers:

The average refund after deduction of a handling fee by the tax-free provider amounts to about 16% of the purchase price.

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