People in front of a shop on Tuchlauben

Tax free Shopping

This is how it works:

Ask the sales person for a filled-out tax-free form (name and overseas address must be entered) and the envelope with the list of all refund points. The original invoice must be attached to the tax-free form.

Upon departure, show your purchase to Customs at the EU external border and have the tax-free form stamped with the departure customs stamp. A refund cannot be made without the customs stamp. Obtain your refund at one of more than 700 refund points worldwide (e.g. at airports or in your home country), or send the tax-free from to your tax-free service provider for payment.

At Vienna Airport, you can find the refund points in the shopping area and near the customs desk in gate areas D, F and G. Further refund points in Vienna can be found on the websites of the tax-free service providers:

The average refund after deduction of the processing fee of the tax-free company is about 13% of the purchase price.

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