Underground, Streetcar and Bus
"Low floor" vehicles operate on almost all streetcar and bus lines in Vienna to make it easier for people with restricted mobility to board and alight. An exception is line 30, which is only a booster train for a regular line. "Low floor" streetcars are now operating on more than every second streetcar group. Displays at the streetcar stations have a blinking wheelchair symbol showing how many minutes are left until a "low floor" streetcar will depart. Furthermore, Vienna's public transport system offers a dynamic information system about the departure times of "low floor" streetcars (www.wienerlinien.at/itip/?lng=uk). "Low floor" buses are in use on all bus routes. All buses are equipped with folding ramps for wheelchair users.
Vienna’s subway system is well-equipped for guests with disabilities and special needs. All subway stations and trains are almost entirely wheelchair-accessible. Almost all stations have "guiding strips" for the visually impaired, showing the way to stairs, escalators and elevators.
All of the stations can be accessed by wheelchair (elevator or ramp). However, since elevators need to be serviced or are out of order from time to time, it is possible to check in advance on whether the elevator is in operation on tel. +43 1 7909-100 and on the Internet www.wienerlinien.at/aufzugsinfo .This real-time information has also been available on the accessibility pages of the Vienna public transport companies since autumn 2012.
The accessibility pages of the Vienna public transport companies (www.wl-barrierefrei.at) provide tips for wheelchair passengers as well as for blind and visually impaired passengers.
A single ticket for the Wiener Linien costs €2.40. Single tickets are also available on trams for €2.60. Companions of people with disabilities can use public transport for free. However, the disabled person's pass must show the endorsement "The passholder must be accompanied by a companion". If the required endorsement is not entered for whatever reason, the escorts will continue to need their own ticket. Please note that this rule only applies if the orange disability pass has been issued by the Federal Social Office in Austria.
Most providers of bus tours are not yet equipped for wheelchair users. However, the following companies offer special transport for wheelchairs:
Fleet for wheelchair-accessible pleasure trips and running errands as well as group, holiday and excursion trips of every kind. 100 minibuses for the disabled, as well as two tour buses fully equipped to handle wheelchairs. Wheelchair-appropriate rental buses also available.
Tel. +43 1 610 70-0
ELM Eiseler & Löffler GmbH
Wheelchair-accessible pleasure and chore rides as well as group, vacation and excursion rides of all kinds. wheelchair-accessible rental buses available
Tel. +43 1 258 58 80, Fax +43 1 258 58 80-88
Tel. +43 1 768 50 80
Fax +43 1 768 50 80-17
Excursions on wheelchair minibuses (up to 6 wheelchair seats) in and around Vienna
Tel. +43 1 332 55 42, Fax +43 1 332 55 45,
Mon- Fri 8 am-4 pm, Sat 9 am-noon, outside of office hours calls are forwarded to the emergency mobile number
Wiener Lokalbahnen Verkehrsdienste
More than 100 vans equipped for guests with disabilities and special needs, operate securely for you in Vienna, plus 1 coach fully equipped to handle wheelchairs.
Also special wheelchair-tours (full-day and half-day).
Tel. +43 1 815 60 70
Fiaker for wheelchair-users
Fiaker rides in special carriages for wheelchair users and up to two escorts (wheelchair width: up to 80 cm, max. 300 kg). Itinerary and time table according to prior arrangements, 110 Euro / hour
Languages available: German, English
2., Freudenau 65 Nr.15
Tel. +43 676 748 57 66
Parking in Vienna
Guests with disabilities do not have to pay parking fees and can park in short-stay parking zone for free and for as long as they like (please place ID behind windshield!). Since 1 October 2012, serious abuse of disabled parking permits (many forged documents are in circulation) has been causing problems with parking management. If you have received a parking fine in error, please contact the Vienna Regional Police Headquarters, Regional Transport Department Section 2.8. – Parking Monitoring Group, 1060 Vienna, Mariahilfer Gürtel 20, 2nd floor, Mon-Fri from 6 am to 11 pm and Sat from 6 am to 6 pm. You will be provided with a confirmation that you can then enclose with your pass in your car.
The center of Vienna and its surrounding districts are limited parking zones subject to parking fees. The following rules apply: In the center of the city and its surrounding districts (districts 1 to 9 and 20) from 9 am until 10 pm on Mon-Fri (except public holidays), all parking places are short-term and require payment of a fee. Since 1 October 2012, short-stay parking zones have also been available in a number of districts near the Gürtel. Districts 12, 14, 15, 16, and 17 have also become chargeable short-stay parking zones from Mon -Fri (except public holidays), from 9 am to 7 pm. The area around the Stadthalle is excluded. The short-stay parking zone applies therefore from 9 am – 10 pm on week days. On weekends (Saturday, Sunday) and on public holidays, short-stay parking applies from 6 pm to 10 pm.
In shopping streets, days and parking duration may vary: please pay close attention to the road signs. Short-term parking vouchers can be obtained at most tobacconists, in gas stations and the ticket offices as well as the ticket vending machines of the Vienna transportation system.
Throughout Austria, only drivers who have a disability pass may park for free in short stay parking zones. However, in Vienna it is also permitted if the front seat passenger has a disability pass, he or she is therefore driven by someone who does not have a pass (in other parts of Austria different regulations are valid). More detailed information (unfortunately only in German):