Vienna from above
© WienTourismus/Christian Stemper

Safety all the way in Vienna

The world's most livable city is also one of its safest. And Vienna works. 24/7. Two international rankings in June 2020 placed Vienna and Austria amongst the safest destinations in the world with regard to COVID-19. And there's a simple reason for that: safety in Vienna has been a part of life for decades, not just in times of coronavirus.

Safe from the start 

Whether by plane, train or bus. A safe arrival is guaranteed. At Vienna Airport in Schwechat, passengers, meeters and greeters, and employees are required to wear a face covering everywhere inside the terminal area. All arriving passengers now have their body temperature measured fully automatically by thermal imaging cameras. If a high temperature is recorded, a public health officer will perform a personal examination, ask for details about the journey so far and any symptoms, and take further steps as required. A molecular COVID-19 PCR test can also be carried out at the airport, with the results being ready in a just a few hours (you have to pay for the test).

Your safety is also provided for when you arrive by train: ÖBB guarantees that your trains are cleaned and disinfected several times daily. Here as well, face masks have been mandatory on all trains and in the station. Masks need not be worn on the platform, but if large numbers of people are waiting for trains then a face covering is recommended. By the way: since the end of June, the ÖBB Nightjets have been running again to offer you a straightforward and above all safe way to travel to and from Vienna.

Safely out and about in the city

To prevent infection, face coverings must be worn in all vehicles of the Wiener Linien and in the subways stations from the validation points heading towards the platforms. Only children under six years of age and people who are unable to wear a face mask for health reasons are excluded from this. All vehicles are deep cleaned on a daily basis. Furthermore, all stations as well as surfaces that passengers come into contact with are thoroughly cleaned and disinfected daily, including handles, handrails, and seats.

Where is wearing a mask mandatory?

Currently, a mask must be worn in all shops, service areas, government offices, in all museums, libraries, schools, during all forms of customer contact, in post offices and banks, gas stations, bakeries, all forms of public transport, care homes, hospitals and sanatoriums, doctors' practices, pharmacies, at events in enclosed spaces (except when seated), at markets, trade fairs, religious festivals and in restaurants (masks need not be worn at the table only; max. 10 people per table; meals and drinks will only be served at the table).

Safe accommodation

The city also guarantees high safety and cleanliness standards when staying overnight. Under the banner of "No Risk – More Fun!", the Vienna Economic Chambers and the Vienna Tourist Board have worked together to develop the "Safe Stay" safety seal in order to support the accommodation providers with the implementation of higher safety and quality standards. This seal guarantees you compliance with the most stringent safety and hygiene requirements.

Symptoms? – The checklist in case you fall sick on vacation

  • If you suspect that you are infected, please stay in your room and avoid gatherings of people and public transport. 
  • Call the health hotline on 1450: you will be looked after by medical staff over the phone and given further information.
  • If you are feeling slightly unwell or are suspected of having COVID-19 but have no way of self-isolating at home, then a number of accommodations with a total of 130 places are available (like on the site of the Otto Wagner Hospital, the former Vienna Geriatric Center, and the former Floridsdorf Hospital). In total, Vienna has around 6,000 possible accommodation spaces suitable for people who may or may not be in need of special care and support, as well as for medical staff.
  • Good to know: If you have to quarantine yourself in one of Vienna's facilities on the basis of an official measure or government notice (in accordance with the Epidemics Act), you won't have to pay the costs of doing so. However, in the absence of any official instruction to the contrary, guests may also quarantine themselves in a hotel, but will have to pay for this themselves.

Vienna is coming back to life again.

The city is opening up again bit by bit and putting its best foot forward, just in time for the summer season. Museums, sights, restaurants, bars, and hotels are opening their doors again and welcoming visitors. #ViennaOpenNow

Discover the world in Vienna

There's so much to see in Vienna: fancy a visit to the Schweizerhaus, a walk to the Greek Theseus Temple in the Volksgarten, or a detour to the savanna? As a matter of fact, the whole world is at home in Vienna. So how about a world tour in Vienna?

More information and helpful links:

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