Merry-go-round in the Prater

Information for your stay in Vienna with the family

Before your trip to Vienna

On our family pages, discover tips for sightseeing or museum visits with children and find out what you can do in the sunshine and in absolutely all kinds of weather.

You can download our family brochure - and with a little luck even win your next trip to Vienna. In the event search you'll find events for children and for the whole family during your planned stay.

Wien Hotels & Info informs you about family rooms, books your accommodation and sends brochures to your home for you to browse.

When in Vienna

You'll receive free information on Vienna and a city map with the opening times of most attractions in our tourist info. The comprehensive and free wienXtra-kinderinfo in the MuseumsQuartier provides information on the current Vienna program for kids. Vienna tips for youngsters aged 13 and over is available in the wienXtra-jugendinfo.

Public transport

Children up to 6 years of age always travel for free on Vienna's public transport services. During the Vienna school holidays as well as on Sunday and public holidays, all children up to 15 years ride for free on public transport. This rule also applies to students attending an Austrian school up to the age of 19 years - student ID required!

  • Half-price tickets for children from 6 to 15 years: €1.10 in advance as well as on board the tram and bus. Each stamped ticket is valid up to the destination, including (several) transfers. This ticket is also valid for the carriage of dogs on Vienna's public transport services. There are no multi-day tickets for children or seniors. 
  • What's more: For each Vienna Card, which offers more than 210 discounts at attractions, restaurants, out shopping and free travel on the subway, bus and tram for 48 or 72 hours, one child up to 15 years of age rides along for free.

Family Fun Gate at Vienna Airport

And when it’s time to fly home again, the little passengers can pass the time before departure in a special area in Check-in 3 that’s open around the clock. The area of around 90 m2 has slides, a climbing wall, a climbing frame, a maze, a revolving door and foam snakes. A nappy-changing station is available for the very little ones. And any number places for the parents to sit.

Tourist Info Vienna

Albertinaplatz/Maysedergasse , 1010 Wien
  • Opening times

    • daily, 09:00 - 19:00
  • Accessibility

    • Main entrance
      • no steps (Automatic sliding doors   150  cm  wide )
    • Further information
      • Seeing eye dogs allowed
    • Special offers for people with disabilities

      Tactile Vienna maps for the visually impaired are available for disposal on location. Wheelchair users can make use of an accessible service point equipped with a tablet.

wienXtra Children's Information

MuseumsQuartier/Hof 2, Museumsplatz 1, 1070 Wien
  • Opening times

    • Tu - Fr, 14:00 - 18:00
    • Sa - Su, 10:00 - 17:00
    • on holidays, 10:00 - 17:00
  • Accessibility

    • Main entrance
      • no steps (Swinging doors )
    • Further information
      • Seeing eye dogs allowed
      • Wheelchair accessible restroom available.
    • Comments

      Double swinging door with time-delayed closing mechanism, opens to the outside
      2 steps inside the facility to the cuddle area for small children

wienXtra Youth info

Babenbergerstraße 1/Burgring, 1010 Wien

 

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