Exterior view of Tourist Info in Vienna

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Important information in English

Tourist Info opening hours

  • City center: Albertinaplatz/Maysedergasse
    daily from 9 am to 6 pm
  • Vienna Airport: Arrivals Hall (Level 0)
    daily from 9 am - 6 pm

During the summer months, the Mobile Tourist Infos (MoTIs) tour the city from Thursdays to Saturdays from 10 am to 5 pm and stop off at various locations.

How else can you contact us?

The visitor service team is at your disposal to provide information by telephone or email from Monday to Friday between 9.00 am and 5.00 pm (excluding public holidays).
Email: info@wien.info
Telephone: +43 (0) 1 24555

You can also request tailored information via live chat at www.vienna.info (Monday to Friday between 9.00 am and 4.00 pm, excluding public holidays)

Vienna online and on social media

For general tourist information, please visit our website at www.vienna.info

You can find out about all kinds of events and cultural happenings at events.vienna.info.

Follow us on our social media channels:


ivie, the official city guide app

  • Get our ivie app with lots of secret tips and anecdotes, and also discover unknown aspects of Vienna. The download (for iOS and Android) is free of charge!

Brochures and leaflets

Our brochures such as the “Vienna, Intl.” magazine, the city walk brochure “route” and the event brochure “spot” are available to download for free at wien.info or can be ordered at folder.vienna.info.

Vienna City Card – The official City Card

The Vienna City Card includes travel on public transport in Vienna for 24, 48 or 72 hours and around 200 discounts on attractions, museums and much more. Prices start at €17. Details can be found at www.viennacitycard.at or in the ivie app.

We hope you enjoy your stay in Vienna!

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