Hotels in Vienna & Travel Info

Cyclists at the Ring in front of a tram

You are here:

Wien von oben
© WienTourismus / Peter Rigaud

Important information in English

Tourist Info opening hours

Due to the present COVID-19 situation, our three Tourist Info locations are currently either closed or have irregular opening hours.

  • City center: Albertinaplatz/Maysedergasse
    Closed until May 19, 2021. Open daily from 10 am to 4 pm as of May 19, 2021.
  • Vienna Airport/arrival hall
    Closed until further notice due to COVID-19.
  • Vienna Main Station/in the InfoPoint of ÖBB - Austrian Federal Railways
    Closed until further notice due to COVID-19.

How can you contact us despite this?

Our employees are there to provide you with information in person from Monday to Friday (except public holidays) from 9.00 am to 5.00 pm.
Phone: +43 (0)1 24555

Vienna online and on social media

For general tourist information, please visit our website at

Follow us on our social media channels:


You can find a list of current events in our Event database

Information on the COVID-19 situation

Latest information

For information about COVID-19 over the phone, please call the official hotlines:

  • General information (around the clock): 0800 555 621 (AGES)
  • Suspected illness (around the clock): 1450 (health advice)

Experiencing Vienna virtually or from a distance

  • Get our ivie app with lots of secret tips and anecdotes, and also discover unknown aspects of Vienna. The download (for iOS and Android) is free of charge!
  • Order our brand-new magazine Vienna, Intl. in our online store!