Latest covid-19-information

From November 17 to December 6, 2020 Austria is in lockdown.
For the time being until November 26, 2020 there is a 24-hour exit restriction!

Important information at a glance

  • As at: November 16, 2020
  • Health hotline (in case of suspected infection only!): 1450 (24 hours)
  • Coronavirus information hotline: 0800 555 621 (24 hours)

Public life in Vienna

  • For the time being until November 26, 2020 there is a 24-hour exit restriction! Exceptions: Averting an immediate danger for body, life and property, care of and assistance to persons in need of support, covering the necessary basic needs of daily life, professional purposes, if necessary, staying outdoors for physical and psychological recreation.
  • Retail and service businesses like hairdressers and beauty salons will be closed from November 17 to December 6, 2020. Exceptions: grocery stores, drugstores, post offices, banks, tabaco stores and pharmacies. It is absolutely compulsory to wear masks and a safety distance of at least one meter must be maintained.
  • Public transport in Vienna is not restricted. Masks must be worn when entering the station buildings of public transport and in public transport, including taxis and transport service providers.
  • All events are cancelled until further notice (sports sector, cultural sector and leisure sector).
  • Christmas markets will not open for now.
  • Cultural and leisure facilities such as museums, zoos, amusement parks, swimming pools, sport studios, dance schools, casinos, theatres, concert halls, cinemas and cabarets are also closed.
  • Catering establishments are closed and may only offer take-away  (between 6 a.m. and 7 p.m.) and delivery services.
  • Hotels are closed (exception: for business travelers).
  • Clubs and discos are still closed.
  • As of October 25, 2020 an obligatory mouth-and-nose protection will apply to ALL enclosed public spaces (including interground pedestrian passages, subway stations, platforms, airports, etc.)
  • Face shields or chin visors are no longer considered to be mouth and nose protectors.
  • The 1 metre minimum distance rule to persons with whom one does not live in a common household must be applied.
  • Our tourist information offices (city center, main station, airport) will remain closed until December 6, 2020.

    Information on arrival and departure

  • Persons traveling from Vienna to Germany must show a negative Covid-19 test (not older than 48 hours) or be in domestic quarantine for two weeks.
  • Persons entering Romania from Austria have to be in quarantine for 14 days, from the eighth day on they can have a PCR test performed. If this test is negative, their quarantine is lifted on the tenth day.
  • If they stay in Vienna for the last 14 days, a PCR test in Belgium (foreign tests are generally not recognized) and a 14-day quarantine (even if the test result is negative) are mandatory.
  • Travellers returning to Denmark from Austria must undergo a Covid 19 test.
  • The Dutch government has issued a travel warning for Vienna. Returning travelers from Vienna will have to go into domestic quarantine for ten days.
  • Slovakia warns against travel to Austria.
  • Persons travelling from Vienna to Slovenia must undergo a ten-day quarantine or present a negative Covid-19 test.
  • Entry into Austria from all countries for which there are entry restrictions is now only permitted with a negative PCR test (corona test). The test may be taken no more than 72 hours before entry.
  • The entry ban has been lifted for the following countries: Australia, Canada, Japan, New Zealand, Republic of Korea, Uruguay
  • Entry into Austria from all countries for which there are entry restrictions is only permitted with a negative PCR test (corona test). The test may be taken at most 72 hours before entry.
  • When entering the country from these risk states or areas, Austrian, EU and EEA citizens as well as Swiss nationals must carry a health certificate (with a negative PCR test) or must perform a PCR test within 48 hours of entry: Albania, Bangladesh, Belarus, Bosnia-Herzegovina, Brazil, Bulgaria, Chile, Croatia, Egypt, Ecuador, India, Indonesia, Iran, Kosovo, Mexico, Moldova (Moldavia), Montenegro, Nigeria, Northern Macedonia, Pakistan, Peru, Philippines, Portugal, Romania, Russian Federation, Senegal, Serbia, mainland Spain and the Balearic Islands, South Africa, Turkey, Ukraine, United States and Hubei Province (China).
    Non-EU, EEA or Swiss nationals from third countries are still subject to an entry ban, unless they come from the Schengen area and can present a negative PCR test not older than 72 hours. After entry, these persons must also undergo a ten-day quarantine. Please find more information on our b2b website.
  • Austrian Airlines resumed flight operations on June 15, 2020. Details of the flight schedule can be found at www.austrian.com
    All current information on flights to and from Vienna can be found on the Vienna Airport website.
  • Vienna International Airport offers the possibility of a molecular biological Corona/Covid 19 test (PCR test). The result is available within about 3 hours. Arriving passengers who do not have a health certificate can have themselves tested at the airport. If the result is negative, the prescribed 14-day quarantine can be suspended upon arrival in Austria. Passengers departing from Vienna can prove that they are free of Corona with the health certificate when entering another country. But please note: The validity depends on the entry regulations and is subject to the approval of the respective national authorities at the destination. Further details
  • The City Airport Train to and from the airport will cease operation on March 19, 2020. The airport buses have adjusted their timetables.
  • The ÖBB (Austrian Federal Railways) has resumed full operation.
  • Cancellation of holidays: Please contact your tour operator or insurance company direct.

Suspicion of infection

  • If you suspect that you are infected, please stay in your room and avoid gatherings of people and public transport.
  • Call the health hotline on 1450: You will be looked after by medical staff over the phone and given further information.

Testing for hotel guests - Best Practice

  • The 4-star boutique hotel The Harmonie Vienna offers its guests the Covid-19 test of the Austrian research company Lead Horizon as a service directly in the hotel. Each guest can perform the test in the hotel room by himself using a gargle solution, the individual steps are explained with the help of an app. The test is then forwarded to the laboratory, where the results are delivered 24 hours after arrival (Monday-Saturday). This service is also available before departure in case a certificate is required for entry into the home country or destination.
    Information is available at: www.lead-horizon.com and www.harmonie-vienna.at
  • In cooperation with the Center for Medicine and Health/Vienna Medical Center, Hotel Sacher also offers its guests the possibility of testing for Covid-19. The tests are performed directly in the room by the doctor using a throat swab. The result is available on average within a period of 3-6 hours; the guest receives the health certificate by e-mail and can then use it as confirmation for the return journey if required. You can find more details on the Hotel Sacher website.
  • Guests can also be tested at the Covid-19 test station at Taubstummengasse 5, 1040 Vienna (Mon-Sat 8-12.30 and 13-18 o'clock). The test result will be sent the following day.

Falling sick on vacation: precautions for people visiting Vienna

If, despite taking every precaution, you fall sick when on vacation in Vienna, you can always trust in the city's extensive hygiene and safety measures. If you are feeling slightly unwell or are suspected of having COVID-19 but have no way of self-isolating at home, then a number of accommodations a with a total of 130 places are available (like on the site of the Otto Wagner Hospital, the former Vienna Geriatric Center, and the former Floridsdorf Hospital). A further 30 accommodations can be activated in the autumn if required. Vienna thus has around 6,000 possible accommodation spaces suitable for people who may or may not be in need of special care and support, as well as for medical staff.

If you have to quarantine yourself in one of Vienna's facilities on the basis of an official measure or government notice (in accordance with the Epidemics Act), you won't have to pay the costs of doing so. However, in the absence of any official instruction to the contrary, guests may also quarantine themselves in a hotel, but will have to pay for this themselves. The possibility of repatriating infected or sick guests will be considered on a case-by-case basis and depends on the person's health and the length of the journey.

Further information

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