Latest covid-19-information

A hard lockdown with round-the-clock access restrictions is in effect until February 7, 2021.

Important information at a glance

  • As at: January 25, 2021
  • Health hotline (in case of suspected infection only!): 1450 (24 hours)
  • Coronavirus information hotline: 0800 555 621 (24 hours)

Public life in Vienna

  • A hard lockdown with round-the-clock access restrictions is in effect until February 7, 2021. Exceptions: Averting an immediate danger for body, life and property, care of and assistance to persons in need of support, covering the necessary basic needs of daily life, professional purposes, if necessary, staying outdoors for physical and psychological recreation.
  • FFP2 masks are mandatory in public transport and in trade.
  • A 2 metre minimum distance rule to persons with whom one does not live in a common household must be applied.
  • Closed: Museums, libraries, retail (except supermarkets, pharmacies, post offices, drugstores), hairdressers, beauty salons, zoos, amusement parks, spas, gyms, dance schools, casinos, clubs, discos, and art and cultural establishments (theaters, opera houses, cinemas, cabarets, etc.)
  • Public transport in Vienna is not restricted. FFP2 masks must be worn when entering the station buildings of public transport and in public transport from January 25, 2021.
  • All events are cancelled until further notice (sports sector, cultural sector and leisure sector).
  • Catering establishments are closed and may only offer take-away  (between 6 a.m. and 7 p.m.) and delivery services.
  • Hotels are closed (exception: for business travelers).
  • A mouth-and-nose protection is obligatory in enclosed public spaces (including interground pedestrian passages, platforms, airports, etc.)
  • Face shields or chin visors are no longer considered to be mouth and nose protectors.
  • Our tourist information offices (city center, main station, airport) will remain closed.

    Information on arrival and departure

  • As of January 15, 2021, there is an online registration requirement before entering Austria. Name, contact details, place of residence before entry, an address in Austria and the expected duration of stay must be provided. Those who have taken a PCR test abroad can already upload it during registration. The PTC form is available at www.oesterreich.gv.at and must be presented electronically or printed out in the event of an inspection
  • Until February 7, 2021, flights from the United Kingdom, Brasilia and South Africa will not be allowed to land in Vienna.
  • From December 19, 2020, until January 24, 2021, for the time being, a 10-day quarantine obligation applies to entry from risk areas. Countries with a 14-day incidence greater than 100 are considered risk areas, which affects almost all countries. Free testing is possible after five days of quarantine by means of PCR or antigen testing at one's own expense. You may leave the quarantine site to perform the test. To expedite your entry, please have the already completed quarantine commitment form ready. Download the forms here: in German l and in English.
  • There are exceptions, among others, for transients without stopover, regular commuters (at least monthly for work, family, school or study purposes or to visit their life partner). These persons can enter without presenting a negative test and without quarantine obligation.
  • Furthermore, entry without test and quarantine is possible from the following countries: Australia, Finland, Ireland, Iceland, Japan, New Zealand, Norway, South Korea, Uruguay and Vatican. The prerequisite is that you have stayed exclusively in Austria or the countries mentioned in the last 10 days prior to entry.
  • No quarantine is required for entry for professional purposes. Prerequisite is a health certificate of a negative PCR or antigen test, which is not older than 72 hours. Download the form for the health certificate here: in German and in English.
  • When entering Austria, not only the Austrian regulations are decisive, but also the regulations in the home country.
  • Information about details and exceptions concerning the entry regulations can be found on the website of the Ministry of the Interior, the Ministry of Health as well as the Ministry of Foreign Affairs. Details can also be found our b2b website.
  • Austrian Airlines resumed flight operations on June 15, 2020. Details of the flight schedule can be found at www.austrian.com
    All current information on flights to and from Vienna can be found on the Vienna Airport website.
  • Vienna International Airport offers the possibility of a molecular biological Corona/Covid 19 test (PCR test). The result is available within about 3 hours. Arriving passengers who do not have a health certificate can have themselves tested at the airport. If the result is negative, the prescribed 14-day quarantine can be suspended upon arrival in Austria. Passengers departing from Vienna can prove that they are free of Corona with the health certificate when entering another country. But please note: The validity depends on the entry regulations and is subject to the approval of the respective national authorities at the destination. Further details
  • The City Airport Train to and from the airport will cease operation on March 19, 2020. The airport buses have adjusted their timetables.
  • The ÖBB (Austrian Federal Railways) has resumed full operation.
  • Cancellation of holidays: Please contact your tour operator or insurance company direct.

Suspicion of infection

  • If you suspect that you are infected, please stay in your room and avoid gatherings of people and public transport.
  • Call the health hotline on 1450: You will be looked after by medical staff over the phone and given further information.

Testing for hotel guests - Best Practice

  • The 4-star boutique hotel The Harmonie Vienna offers its guests the Covid-19 test of the Austrian research company Lead Horizon as a service directly in the hotel. Each guest can perform the test in the hotel room by himself using a gargle solution, the individual steps are explained with the help of an app. The test is then forwarded to the laboratory, where the results are delivered 24 hours after arrival (Monday-Saturday). This service is also available before departure in case a certificate is required for entry into the home country or destination.
    Information is available at: www.lead-horizon.com and www.harmonie-vienna.at
  • In cooperation with the Center for Medicine and Health/Vienna Medical Center, Hotel Sacher also offers its guests the possibility of testing for Covid-19. The tests are performed directly in the room by the doctor using a throat swab. The result is available on average within a period of 3-6 hours; the guest receives the health certificate by e-mail and can then use it as confirmation for the return journey if required. You can find more details on the Hotel Sacher website.
  • Guests can also be tested at the Covid-19 test station at Taubstummengasse 5, 1040 Vienna (Mon-Sat 8-12.30 and 13-18 o'clock). The test result will be sent the following day.

Falling sick on vacation: precautions for people visiting Vienna

If, despite taking every precaution, you fall sick when on vacation in Vienna, you can always trust in the city's extensive hygiene and safety measures. If you are feeling slightly unwell or are suspected of having COVID-19 but have no way of self-isolating at home, then a number of accommodations a with a total of 130 places are available (like on the site of the Otto Wagner Hospital, the former Vienna Geriatric Center, and the former Floridsdorf Hospital). A further 30 accommodations can be activated in the autumn if required. Vienna thus has around 6,000 possible accommodation spaces suitable for people who may or may not be in need of special care and support, as well as for medical staff.

If you have to quarantine yourself in one of Vienna's facilities on the basis of an official measure or government notice (in accordance with the Epidemics Act), you won't have to pay the costs of doing so. However, in the absence of any official instruction to the contrary, guests may also quarantine themselves in a hotel, but will have to pay for this themselves. The possibility of repatriating infected or sick guests will be considered on a case-by-case basis and depends on the person's health and the length of the journey.

Further information

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