Vienna International Airport

Vienna International Airport is 100% wheelchair-accessible. Pictograms and guidance systems facilitate orientation; monitors at eye-height facilitate the readability of flight information. A request for assistance can be made 48 hours before departure with the relevant travel company. Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane.
Tourist Info is located in the arrival hall (09:00–18:00).
Further information: www.viennaairport.com/en/passengers/airport/disabled-accessible_travel

Flight information 24 hours a day: Tel. +43-1-7007-222 33
Medical Center: Tel. +43-1-7007-222 45
www.viennaairport.com

Airport information, including floor maps showing wheelchair-accessible restrooms and information on the mobility service for people with disabilities or restricted mobility, the blind/visually impaired and deaf/hard of hearing are also available at: www.viennaairport.com/handicap

Passengers must inform their travel agent or airline of a need for assistance at least 48 hours before the published flight departure time.

Getting to the Airport

By taxi: Clearly marked parking spaces (free of charge) for disembarking and unloading
Access to departure lounge: no steps
Please register at the mobility service counter at terminal 3 or at the check-in desk of your airline.

By car: Wheelchair-accessible parking spaces in Parking Garage 3, 4, at Parking Lot C and a short-stay parking lot K3. Please register at the mobility service counter at Terminal 3 or at the check-in desk of your airline. The departure lounge may be accessed by elevator from the Parking Garage 3 – you are directly at Terminal 1.There is a 50% parking discount available when an ID card for persons with disabilities is presented at the cashier's office in Parking Garage 4, open 24 hours/day (Information: Tel. +43-1-7007-22 886).

The individual airlines will be happy to assist their passengers with the transfer to and from the airport - be sure to inquire when you obtain your ticket.

By special minibuses: Transport by special minibuses is available for wheelchair users and their escorts. The following providers offer transport to the Vienna Airport:

• Airport Driver, Tel. +43-1-22 8 22, www.airportdriver.at
• ATS Airport Transfer Service, Tel. +43-1-7007-35 910, www.ats-vie.com
• Airport Jet-Set Service, Tel. +43-1-7007-33141, www.airportservices-vie.com
• Blaguss Minibus-Service, Tel. +43-1-610-70-0, www.blaguss.com
• Taxi Mann Mödling, Tel. +43-2236-30300, www.taximann-moedling.at
• Wiener Lokalbahnen Verkehrsdienste GmbH, Tel. +43 1 815 60 70 https://www.verkehrsdienste.at/web/

By CAT (City Airport Train) - Discount with the Vienna City Card

The CAT operates between the railway station "Bahnhof Wien Mitte" in the city center and the Vienna International Airport "Wien Schwechat". The CAT platforms at Wien-Mitte and at the airport are accessible via an elevator. There are no steps into the train and two wheelchair-spaces in every railway car. Use of the CAT is reduced for wheelchair users. Accompanying persons registered in the disabled ID card travel for free.
www.cityairporttrain.com

By S-Bahn: The entire services of the Austrian Federal Railroads: see Vienna by Train

Arrival and Departure: Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane
Further information: www.viennaairport.com

Vienna by Train

Extremely busy train stations in Vienna, such as the Main Station, Westbahnhof, Wien Floridsdorf and Wien Meidling are wheelchair-accessible for travelers with restricted mobility. In order to organize the best possible assistance for you at the station, ÖBB needs prior notification of your travel requirements at least 24 hours before your journey (at least 48 hours for journeys outside Austria). ÖBB can assist with the following matters:

• Clarifying what facilities are available at the stations and on the trains
• Arranging the time and place to meet
• Providing information on the services available
• Coordinating the space available (wheechair seat …)

Vienna Central Station (Wien Hauptbahnhof)

Vienna Main Station is the most modern and at the same time important national and international transit hub in Austria. All long-distance trains of the Austrian Federal Railway (ÖBB) stop here and continue farther south to the Wien-Meidling station. All night and car trains end here exclusively. The following services are available at the train station: elevator (24 hours a day), station wheelchair, wheelchair-accessible restrooms, wheelchair-accessible parking spaces and inductive hearing system. Mobility services must be reserved 24 hours prior to arrival: Tel. +43 (0) 5 1717-5, Email: msz@pv.oebb.at The Main Station is directly connected to public transportation.

Vienna-Meidling

The recently converted Vienna Meidling station offers unrestricted wheelchair access.

• Elevators at both ends of the platform
• Guidance system for the visually impaired throughout
• Ramps at both ends of the underpass at Kerschensteinergasse (access to the eastbound platform)
• 3 parking spaces for visitors with special needs (at entrance on Eichenstrasse)
• Wheelchair-accessible restroom
• Station wheelchair, elevator and inductive hearing systems available

Westbahnhof - BahnhofCity Wien West

The main entrance from Europaplatz into the newly designed train station hall and all platforms are wheelchair-accessible. Direct wheelchair access from the subway lines (U3 and U6) into the train station hall is also possible. Within BahnhofCity Wien West, elevators enable barrier-free access to all levels. Signed car pick-up and drop-off locations for wheelchair users at the entrance on Europaplatz. Guide systems for the blind and inductive hearing systems available throughout the entire train station. Wheelchair-accessible restroom available on levels E1 and E0.

Vienna-Mitte Station

Vienna-Mitte train station is served by two subway lines, five express train lines and the City Airport Train (CAT), making it one of Vienna's most important transport hubs. The multi-year remodeling of Vienna-Mitte train station was completed at the end of 2012. Guidance systems for the visually impaired, parking spaces for people with disabilities and wheelchair-accessible toilets are available. Direct wheelchair access to the station hall is possible from the Landstraßer Hauptstrasse. Wheelchair access to the City Airport Train (CAT) is possible from Marxergasse. Platforms 1/2, 3/4 are center platforms at basement level. Access by elevator is only possible with the subway elevator for the U3 and U4 lines! Travel permit required for the subway!! Platform 23 is the platform for the CAT and can be reached by elevator through the CAT terminal.

Train connections
Since there are various types of railway cars, some train connections are not easily accessible for travelers with special needs.

Further information on travelling by train:

Center for Mobility Services
Tel. +43 (0)5 1717 menu item 5 (local rate)
Daily from midnight to midnight
Email: msz@pv.oebb.at
Fax +43 1 5800 830-05555
www.oebb.at

All stations also offer assistance on the platforms for wheelchair users. Notification also possible at the Center for Mobility Services.

Westbahn:

The WESTbahn runs every half hour between Vienna Westbahnhof and Salzburg, then on to Munich, and also to Innsbruck. The trains are wheelchair-accessible. Car 14 has 2 wheelchair spaces. You should contact Westbahn at least 48 hours before departure if you need help.

Tel: +43 1 899 00, Mon-Fri 8.00 to 18.00. Sat, Sun 9.00 to 15.00
Email: meinenachricht@westbahn.at
www.westbahn.at
Discount with the Vienna City Card