Exterior view of Tourist Info in Vienna

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Tourist Info

Our Vienna experts at the Tourist Info centers will be happy to help you with any questions you may have about your visit to Vienna. They can provide information on attractions, events or day trips in a number of languages and are happy to respond to specific questions with tailored information. Visitors can also pick up free city maps and brochures and buy a Vienna City Card, the official city card.

Free Wi-Fi is accessible to visitors at the Tourist Info Vienna office on Albertinaplatz. Take the opportunity to download ivie, the handy city guide app developed by the Vienna Tourist Board, free of charge.

Visitors also have the opportunity to buy tickets for events, excursions and much more from the Jirsa Theater Ticket Office from 9 am to 6 pm every day.

The Tourist Info Office at the airport is located in the Arrivals Hall (Level 0). The team there will be happy to help you with questions about how to travel into the city or to your hotel. You can also purchase tickets for the Vienna Airport Lines buses and the Vienna City Card.

During the summer months, the Mobile Tourist Info (MoTi) teams are out and about in the city, providing guests with information at a range of locations. The locations of the MoTIs can also be called up in ivie, the city guide app for Vienna, when the MoTIs are out and about. ivie is available as a free download for iOS and Android. 

Contact us

Do you have any questions in advance of your visit to Vienna? If so, the Vienna Hotels & Info team is just what you’re looking for. Our knowledgeable team members will be happy to help you plan your trip or answer any tourism-related questions you may have during your stay and advise you on your choice of accommodation.

Mon – Fri, 9 am – 5 pm (closed on public holidays)

Live-chat on wien.info (Mon – Fri, 9 am – 4 pm, excluding public holidays)
Telephone: +43-1-24 555
Email: info@wien.info

Tourist Info Vienna

1010 Vienna
  • Opening times

    • daily, 09:00 - 18:00
  • Accessibility

    • Main entrance
      • no steps (Automatic sliding doors 150 cm wide)
    • Further information
      • Seeing eye dogs allowed
    • Special offers for people with disabilities

      Tactile Vienna maps for the visually impaired are available for disposal on location. There is an inductive listening system.

Tourist Info Vienna Airport

1300 Schwechat
  • Opening times

    • daily, 09:00 - 18:00
  • Accessibility

    • Comments

      Vienna Airport is barrier-free. The tourist information desk has an inductive hearing system.

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